At Conscious Networks we strive to make your experience flawless. We are dealing with people and machines with moving parts. As a result we provide the following policy for dealing with unforseen outages.
1 hour outage = 1 day credit
1 day outage = 1 week credit
Multiple continuous days with unscheduled outages will create a full month refund.
As every contract has a 30 day termination policy, you can cancel at any time and we will prorate the difference. Your satisfaction is our top priority and we’re confident that you’ll be pleased with our services. Still, if you try us and decide that the services are not meeting your needs, we think you should get your money back.