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Conscious Networks:  A Preferred Managed Services Provider (MSP)

Businesses, of all sizes, turn to Conscious Networks as their Managed Services Provider of choice.  Managed Services can free up internal personnel, provide better IT infrastructure and support, seamlessly integrate technology, and often lower costs.  When choosing to partner with a Managed Service Provider (MSP), like Conscious Networks, we believe the emphasis should be on partnering.  After all, your MSP should be a transparent extension of your organization.  Not only should your MSP provide a wide range of services, they should also be aligned with your leadership goals and business growth initiatives.

Tips & Questions to Ask Before Choosing an MSP

  1. business man holding coffee cup looking into the distance while sitting at coffee shop outside

    What do you know about my industry and competitors?  We believe that your MSP can be a valuable partner to helping your business now and with an eye for future growth so it’s important to have an MSP partner who understands the needs and challenges of your industry.  Have they worked with competitors in your industry?  How have they helped other businesses, in your industry, grow their business?

  2. What type of experience do you have with software and regulatory compliance issues, in my industry?  Every industry has software designed to meet their needs.  Your MSP can provide assistance with selecting the right software to create efficiencies, reduce costs, or enhance processes.   If your industry has regulatory oversight or compliance requirements, an MSP can help you choose technology and software that will assist you in meeting those requirements.
  3. Describe your expertise and experience. Be sure that you’re dealing with an MSP that has a proven track record and recent customer references.  A simple Google search can also be enlightening to show the depth and breadth of work and performance.
  4. Describe some ways in which you have been proactive with your clients.
  5. Is your support team outsourced or in-house?  In a global workforce, many organizations require 24/7 help desk support.  Is the help desk open and easy to communicate with?  Are they based in the U.S. or abroad?  How easy is it to reach the actual technicians and network administrators?  Is your team able to communicate directly with the people responsible for your network and team?
  6. Thoroughly review and discuss the Service Level Agreement or SLA.   Ensure that the MSP will be held accountable for their performance and address how failures will be resolved.
  7. Thoroughly evaluate the costs:
    1. Be sure to review cost escalations based on your desired growth initiatives.  In some cases, the provider will quote a low price to get you on-board, and then significantly raise costs as your business grows.  Be sure to understand data storage costs, users and license fees, peak demand, etc.
    2. Factor in added-value benefits.  Uptime, security, network reliability, and regulatory compliance issues should all be evaluated and factored in.  The lowest cost is not always the best choice – you will absolutely get what you pay for.
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An MSP for Holistic Technology Solutions

Conscious Networks serves as a valued technology partner for businesses that want to ensure their technology platforms are secure, optimized to enhance productivity, seamlessly integrated, and designed to increase overall profitability.  Unlike many IT Managed Service Providers, we dive deep to understand your entire business operation and make recommendations that are methodical and comprehensive, rather than a one size fits all approach.  Our MSP services can include, but are certainly not limited to:

 

CIO working with conscious networks for technology and infrastructure analysis

The Benefits of Working With Conscious Networks

Since 2004, we have served as a valued business partner for technology. Our team has years of experience and is dedicated to finding innovative solutions to your problems. We provide 24/7 support and direct access to engineers, programmers, and consultants. Our team possesses the skills and knowledge to implement solutions.

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